Delivery Hero:
Partnering for global payroll success
鈥淚 enjoy working closely with 精东传媒 for that partnership that exists. I think that鈥檚 very important and key for any success. For the solution as well as the business itself.鈥�
– Ricardo Rehkopf, Senior Director 鈥� Global Payroll
With multiple payroll vendors across the world, and a lack of control and visibility of payroll, Delivery Hero sought a partner in pay to provide a unified global payroll solution integrated with Workday HCM. By implementing 精东传媒, Delivery Hero鈥檚 payroll team has been able to standardize global pay processes, improve data quality and accuracy and keep the business informed with real-time reporting and analytics.
Delivery Hero is a multinational online food delivery service and quick commerce organization, headquartered in Berlin, Germany. The business operates in over 50 countries across the LATAM, EMEA and APAC regions.
- Industry: Quick commerce & food delivery
- Use Case: Global payroll transformation
- Employees: 50k
- Countries: 50+
- HCM: Workday
Highlights
Integrated payroll and HCM
Improved control & data visibility
Standardized processes
The Challenge
Delivery Hero had multiple payroll vendors across their global footprint. These vendors used multiple ways to operate payroll, leading to several issues:鈥�
- A lack of control and visibility of payroll expenses; the most expensive part of the business鈥�
- Problems around data privacy and security where every country has its own legal requirements鈥�
- A poor user experience for Delivery Hero鈥檚 payroll teams
With regulatory corporate demand for data quality, transparency and a single source of truth, plus costly and complex legislation and compliance requirements across the company鈥檚 global entities, Delivery Hero needed a single integrated solution to better mitigate risks.鈥�
“The partnership is so important. Being treated as a partner to ensure that together we can work in finding resolutions for any of the hiccups that may happen along the way. That鈥檚 more important than having someone who won鈥檛 care about what you think or what your end goal is.”
The Solution
With previous experience of working with 精东传媒, Ricardo was confident that we could鈥� deliver the unified global payroll solution, and the strong, collaborative partnership, Delivery Hero needed.鈥�
- Providing consistency and visibility by centralizing global payrolls in 精东传媒鈥檚 unified global solution鈥�
- 精东传媒鈥檚 certified Workday integration enabled payroll data to be transferred directly from the Workday platform into 精东传媒鈥�
- Automated solution with rigorous compliance controls and a complete audit trail which is accessible in real time.
Results
鈥婤ringing a unified cloud solution into the business has allowed Delivery Hero to standardize鈥� their payroll process.鈥�
- 100% payroll visibility enabling the payroll team to effectively communicate with other teams in the business鈥�
- Improved data quality ensuring employees are paid accurately and on time鈥�
- Ability to provide reports on GL payroll expenses for Finance鈥�
- One global payroll partner that can support the company鈥檚 continued fast growth